![]() The company was in constant communication in regards to timelines and updates on the installation process -which I appreciated. They surpassed my expectations in all aspects from start to finish. "We are impressed and pleased with the product and service provided by AES. Bottom line AES has great folks that do fantastic work." Once the installation was complete AES had a "solar coach" come to our house to explain how to monitor our system in terms of energy production and how to monitor our PG&E account including a discussion of how PG&E's net metering and annual "true-up" process worked. I was truly impressed with their attention to detail something that I have not seen with other company's installs that we looked at. The crews that did the work were fantastic they were prompt and courteous and their work was top notch. She also set up convenient times for the work crews to install the panels and all electrical connections to our main service panel. Throughout the installation process she kept us updated and shepherded the paperwork through the county for permitting and PG&E for approval. ![]() ![]() Once we decided to proceed we were contacted by a project manager, who explained the entire installation process and time line. If anything we felt their estimate of "time to pay-off" was very conservative based on PG&E's track record of rate increases. Instead of experiencing a sales pitch when we visited the showroom we had a very informative discussion regarding the various options regarding size, configuration, and benefits. ![]() We cannot say enough positive things about our experience with AES from our initial visit to their show-room in Chico to the final walk-through after our system was up and running. Although we are in the Redding area we chose the Sun Power dealer, Alternative Energy Systems, in Chico based on recommendations from friends that have used them. "We did a lot of research about solar panel construction types by the various manufacturers and after reviewing their track records and warranties we settled on Sun Power panels. ![]()
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